Carbon Base Management for Partners

The speed and pricing changes coming from the NBN Accelerate Great will change the NBN plan landscape and will widen the speed gap between fibre and non-fibre end points.

Those with Fibre-to-the-Premises will enjoy readily available plans up-to 2Gbps. 

Meanwhile, those on FTTN and FTTC will continue to be limited by their connection capability.

Fibre offers more flexibility

End customers on fibre will not only have access to a greater range of plan speeds, they will also have greater variety of pricing options and support packs.

For partners, as a matter of base management practice, Accelerate Great presents an opportunity to assess and provide end customers with their options to help them get the most value for their data connectivity.

Fibre Upgrade opportunities in Carbon

You can filter existing services managed in Carbon by those capable of a Fibre Upgrade from NBN.

Screenshot of Carbon displaying NBN TC-4 services where a Fibre Upgrade is available.

1. Login to Carbon.

2. Open Services > NBN.

3. In the Filter By section at the top of the page, find the ‘Status’ drop down menu.

4. Select ‘Fibre Upgrade Available’.

Base Management opportunities in Carbon

Carbon also allows you to filter connections by technology type – which will allow you to identify those connections that may benefit from new pricing, support options and more.

Screenshot of the Carbon portal displaying NBN TC4 services by connection technology type

To identify these end customers:

1. Login to Carbon.

2. Open Services > NBN.

3. In the Search By section at the top of the page, find the ‘Access Technology’ drop down menu.

4. Select the NBN end point technology type of your choice, e.g. HFC, Fibre, FTTC.

Any questions?

Please reach out your account manager or contact support if you need further information.

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